Archive for Thursday, April 16, 2009

JoCo Commission seeks input with Citizen Survey

April 16, 2009

OLATHE—Johnson County commissioners are again seeking input from 4,000 about the quality of county service.

A 2009 Citizen Survey of Johnson County to assess community needs and priorities was authorized Thursday, April 9, by the Johnson County Board of Commissioners.

The survey is conducted every two years. On Thursday, the Board authorized $31,055 to fund the 2009 survey. It is the same amount approved by the Board in 2007. The 2005 survey was completed for $29,860.

The 2009 survey will be conducted by ETC Institute, an Olathe firm that’s one of the nation’s leading community-based market research firms in public surveying and polling processes. ETC also conducted the 2005 and 2007 surveys.

“This survey helps us measure how the county is doing in using its resources effectively to provide the services that our citizens want and expect from their county government,” Commission Chairman Annabeth Surbaugh said.

The timing of the 2009 survey is planned to gather citizen viewpoints regarding issues in the upcoming FY 2010 Budget deliberations that start in early June and end in mid-August with approval of the new budget.

As part of the survey, ETC will seek residents’ levels of satisfaction with Johnson County services and programs, including perceptions about overall quality of service, availability, affordability, accessibility, expertise, timeliness, and responsiveness.

The surveys will be mailed out by mid-April. ETC plans to select a random sample of about 4,000 Johnson County households for the six-page survey involving approximately 25 questions. The survey is expected to take about 15 minutes for residents to complete. Only one survey will be sent to each selected household.

The goal is to complete at least 1,200 surveys by a combination of initial mail responses and follow-up phone interviews to achieve an adequate data base. At least 200 surveys will be completed in each of the county’s six commission districts.

A final report of findings from the 2009 Citizen Survey is expected in June.

ETC was founded in 1982 by Dr. Elaine Tatham and has worked with more than 300 state and local governments across the nation in citizen and public surveys. Chris Tatham, the founder’s son, now serves as president and chief executive officer of ETC.

A 2009 Citizen Survey of Johnson County to assess community needs and priorities was authorized Thursday, April 9, by the Johnson County Board of Commissioners.

The survey is conducted every two years. On Thursday, the Board authorized $31,055 to fund the 2009 survey. It is the same amount approved by the Board in 2007. The 2005 survey was completed for $29,860.

The 2009 survey will be conducted by ETC Institute, an Olathe firm that’s one of the nation’s leading community-based market research firms in public surveying and polling processes. ETC also conducted the 2005 and 2007 surveys.

“This survey helps us measure how the county is doing in using its resources effectively to provide the services that our citizens want and expect from their county government,” Commission Chairman Annabeth Surbaugh said.

The timing of the 2009 survey is planned to gather citizen viewpoints regarding issues in the upcoming FY 2010 Budget deliberations that start in early June and end in mid-August with approval of the new budget.

As part of the survey, ETC will seek residents’ levels of satisfaction with Johnson County services and programs, including perceptions about overall quality of service, availability, affordability, accessibility, expertise, timeliness, and responsiveness.

The surveys will be mailed out by mid-April. ETC plans to select a random sample of about 4,000 Johnson County households for the six-page survey involving approximately 25 questions. The survey is expected to take about 15 minutes for residents to complete. Only one survey will be sent to each selected household.

The goal is to complete at least 1,200 surveys by a combination of initial mail responses and follow-up phone interviews to achieve an adequate data base. At least 200 surveys will be completed in each of the county’s six commission districts.

Plans are to have initial survey results tabulated by mid-May for presentation to the Board. A final report of findings from the 2009 Citizen Survey is expected in June.

ETC was founded in 1982 by Dr. Elaine Tatham and has worked with more than 300 state and local governments across the nation in citizen and public surveys. Chris Tatham, the founder’s son, now serves as president and chief executive officer of ETC.

A 2009 Citizen Survey of Johnson County to assess community needs and priorities was authorized Thursday, April 9, by the Johnson County Board of Commissioners.

The survey is conducted every two years. On Thursday, the Board authorized $31,055 to fund the 2009 survey. It is the same amount approved by the Board in 2007. The 2005 survey was completed for $29,860.

The 2009 survey will be conducted by ETC Institute, an Olathe firm that’s one of the nation’s leading community-based market research firms in public surveying and polling processes. ETC also conducted the 2005 and 2007 surveys.

“This survey helps us measure how the county is doing in using its resources effectively to provide the services that our citizens want and expect from their county government,” Commission Chairman Annabeth Surbaugh said.

The timing of the 2009 survey is planned to gather citizen viewpoints regarding issues in the upcoming FY 2010 Budget deliberations that start in early June and end in mid-August with approval of the new budget.

As part of the survey, ETC will seek residents’ levels of satisfaction with Johnson County services and programs, including perceptions about overall quality of service, availability, affordability, accessibility, expertise, timeliness, and responsiveness.

The surveys will be mailed out by mid-April. ETC plans to select a random sample of about 4,000 Johnson County households for the six-page survey involving approximately 25 questions. The survey is expected to take about 15 minutes for residents to complete. Only one survey will be sent to each selected household.

The goal is to complete at least 1,200 surveys by a combination of initial mail responses and follow-up phone interviews to achieve an adequate data base. At least 200 surveys will be completed in each of the county’s six commission districts.

Plans are to have initial survey results tabulated by mid-May for presentation to the Board. A final report of findings from the 2009 Citizen Survey is expected in June.

ETC was founded in 1982 by Dr. Elaine Tatham and has worked with more than 300 state and local governments across the nation in citizen and public surveys. Chris Tatham, the founder’s son, now serves as president and chief executive officer of ETC.

Last Thursday, commissioners authorized conducting a 2009 Citizen Survey of Johnson County to assess community needs and priorities at the cost of $31,055.

The survey is conducted every two years. This year survey will cost he same amount approved by the commission in 2007. The 2005 survey was completed for $29,860.

The 2009 survey will be conducted by ETC Institute, an Olathe firm that’s one of the nation’s leading community-based market research firms in public surveying and polling processes. ETC also conducted the 2005 and 2007 surveys.

“This survey helps us measure how the county is doing in using its resources effectively to provide the services that our citizens want and expect from their county government,” Commission Chairman Annabeth Surbaugh said.

The timing of the 2009 survey is planned to gather citizen viewpoints regarding issues in the upcoming 2010 budget deliberations that start in early June and end in mid-August with approval of the new budget.

As part of the survey, ETC will seek residents’ levels of satisfaction with Johnson County services and programs, including perceptions about overall quality of service, availability, affordability, accessibility, expertise, timeliness, and responsiveness.

The surveys will be mailed out by mid-April. ETC plans to select a random sample of about 4,000 Johnson County households for the six-page survey involving approximately 25 questions. The survey is expected to take about 15 minutes for residents to complete. Only one survey will be sent to each selected household.

The goal is to complete at least 1,200 surveys by a combination of initial mail responses and follow-up phone interviews to achieve an adequate data base. At least 200 surveys will be completed in each of the county’s six commission districts.

Plans are to have initial survey results tabulated by mid-May for presentation to commissioners. A final report of findings from the 2009 Citizen Survey is expected in June.

ETC was founded in 1982 by Dr. Elaine Tatham and has worked with more than 300 state and local governments across the nation in citizen and public surveys. Chris Tatham, the founder’s son, now serves as president and chief executive officer of ETC.

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